Since 1946, beginning with the Harbic Brass Waste, RAM & Harbic has been designing, manufacturing, and supplying brass bathroom and kitchen products for Australian families for over 80 years. We are proud to be the only tapware and brassware brand in Australia with a continuous local manufacturing heritage of this scale.

Our products are available across Australia and selected international markets through leading bathroom retailers. The range spans mixers, three-piece tapware sets, showers, wastes, and accessories, designed to suit a wide variety of design styles and budgets.

Driven by innovation and customer insight, we continue to refine every detail for real-life performance in everyday use. All products are backed by an industry-leading comprehensive warranty across both residential and commercial applications, giving you lasting confidence in RAM & Harbic as a reliable and long-term partner for your home.

In Australia, RAM & Harbic products are available through leading bathroom and kitchen retailers nationwide. To find your nearest stockist, please use our stockist locator.

In Fiji, Vinod Patel is our exclusive retail partner.

Some of our product ranges are also certified for use in other countries. If your project is located outside above countries, please contact us at ajtodd@ramtaps.com.au for assistance with international availability and certification requirements.

Unfortunately, as a manufacturer and wholesale supplier, we do not sell directly to the public and therefore do not offer online ordering. Our products are available for purchase through leading bathroom retailers, either in-store or via their online platforms.

All pricing displayed on our website is Recommended Retail Pricing (RRP) and includes GST. Final pricing may vary between retailers, so we recommend confirming current pricing directly with your preferred retailer.

Yes. Selected in-wall bodies are available for separate purchase. Please contact your retailer for compatibility advice.

Yes. We recommend installation by a licensed plumber to ensure safe operation and full warranty coverage.

Our Real 15-Year Warranty covers both residential and commercial applications on eligible products. Unlike many standard warranties, it provides 15 years of coverage on both parts and finishes, including 5 years of labour coverage, giving long-term confidence in the durability and appearance of your tapware. First introduced on 1 May 2011, the warranty has now successfully completed a full 15-year cycle, proving the long-term reliability of both our products and our promise.

Eligible products under the Real 15-Year Warranty include all mixers fitted with brass cartridges (excluding Fiesta plastic cartridge mixers), all three-piece tapware, all showers and spouts, and all accessories.

Fiesta plastic cartridge mixers are covered by a 5-year warranty on parts and finishes, including 1 year of labour coverage.

Harbic waste outlets are covered by a 2-year warranty on parts and finishes, including 1 year of labour coverage.

You can lodge a warranty claim by clicking the Support button at the top of the website, then selecting Warranty & Care from the drop-down menu and completing the warranty claim form.

To help us assist you as quickly and efficiently as possible, please provide as much of the following information as you can:

• Full name of end user
• Address where the product is installed
• Best contact phone number
• Description of the issue or fault
• Photos of the product and issue
• Copy of proof of purchase

Providing complete information will help our after-sales team assess your claim more efficiently and reduce delays in response time.

Unfortunately not. To ensure warranty work is carried out correctly and consistently, all service and warranty repairs must be authorised by RAM & Harbic and completed by an approved service provider.